Privacy Policy

Protecting the privacy and confidentiality of personal information is an important aspect of the way Urban Systems Ltd. conducts its business. Collecting, using, and disclosing personal information appropriately, responsibly, and ethically is fundamental to the company’s daily operations.

Urban Systems assumes full accountability for the personal information within its possession and control. We strive to protect and respect personal information, and comply with all relevant data protection legislation.

Personal Information Practices

Use of information — While conducting its business, Urban Systems may have to obtain personal information directly from the individual to whom the information belongs. Individuals whose personal information is being collected are at all times entitled to know how the company uses their personal information and that the use of any personal information collected is limited to only what is needed for those stated purposes. We will obtain individual consent if personal information is to be used for any other purpose.

Retention — We will retain personal information only for the duration it is needed to conduct our business and ensure statutory compliance. Once personal information is no longer required, it will be destroyed promptly, safely, and securely. However, certain laws may require that certain personal information be kept for a specified amount of time. Where this is the case, the law will be followed. The company will take every reasonable precaution to protect personal information with appropriate security measures, physical safeguards, and electronic precautions.

Access — access to personal information is authorized only for the employees and other agents of the company who have a need to know the information to perform their duties. Under no circumstances will the company sell, distribute, or otherwise disclose personal information, including personal contact information, to third parties, unless so required by law.

Protection of personal information — The company’s computer network systems and databases are secured by complex passwords and firewalls accessible only to authorized individuals; Routers and servers connected to the Internet are protected by a firewall, and are further protected against virus attacks or “snooping” by appropriate software solutions;


When you apply to a job on Urban Systems’ website, your personal information will be processed for the purposes of managing our recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as otherwise needed in our recruitment and hiring processes. Such processing, as is legally permissible, is necessary for legitimate interests pursued by Urban Systems, which are the solicitation, evaluation, and selection of applicants for employment.

Urban Systems utilizes Greenhouse Software for its job board and applicant tracking. When you apply for employment via our website, your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Appropriate safeguards are in place to ensure protection of personal data collected.

Your personal data will be retained by Urban Systems until we determine it is necessary to evaluate your application for employment. Under the applicable Canadian and international privacy legislation, you have the right to request access to your personal data or to request that your personal data be rectified or erased.

You can learn more about Greenhouse’s privacy policy here.

For More Information

Please direct any privacy related enquiries to